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Updated on 01-01-2025 - Valid until 2035

We at Link-Me ("we", "our", "us") are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Link-Me.

This Privacy Policy applies to our website and all associated subdomains (referred to collectively as "the service") as well as our Link-Me app. By accessing or using our service, you acknowledge that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To clarify things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they have the following definitions:

• Cookies: A small amount of data created by a website and stored by your browser. They are used to identify your browser, provide analytics, and remember information about you, such as language preferences or login information.
• Company: When referring to "the company", "we", "us", or "our", this refers to Link-Me, which is responsible for your information under this Privacy Policy.
• Country: Refers to the location where Link-Me or the owners/founders of Link-Me are based, which in this case is the Kingdom of Saudi Arabia.
• Customer: Refers to the company, organization, or individual who registers to use Link-Me’s service to manage their relationships with consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Link-Me and use its services.
• IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are typically assigned in geographical blocks, and an IP address can often be used to determine the location from which the device connects to the internet.
• Personnel: Refers to the individuals employed by Link-Me or contractors providing services on behalf of the company.
• Personal Data: Any information that can identify a natural person, either directly or indirectly, or in combination with other information — including a personal identification number.
• Service: Refers to the service provided by Link-Me as described in the relevant terms (if any) and on this platform.
• Third-party Service: Refers to advertisers, contest sponsors, promotional partners, and others who provide content to us or products or services we believe might be of interest to you.
• Website: Link-Me’s website, which can be accessed through this link:
• You: A person or entity registered with Link-Me to use the services.

Automatically Collected Information

There is certain information that is collected automatically when you visit our platform, such as your Internet Protocol (IP) address, browser characteristics, and device details. This information may be used to communicate with your device online.

The information that is automatically collected includes:

• Login details, email, and password.
• Device and connection information, such as browser types and versions, time zone settings, operating systems, and platforms.
• Purchase history (sometimes aggregated with similar information from other users).
• Full click path (URL), including dates and times.
• Cookie ID, sections of the site you’ve viewed or searched for, and the phone number used to contact customer support.

We may also use browser data such as cookies, flash cookies, or similar data in certain sections of our website to prevent fraud and for other purposes.

During your visit, we may use software tools like JavaScript to measure and collect session information, including:

• Page response times.
• Download errors.
• Duration of your visit to specific pages.
• Information about interactions with the page (such as scrolling, clicks, and cursor movement).
• Methods used to navigate away from the page.

We may also collect technical information that helps us identify your device for fraud prevention and diagnostic purposes.

Importance of this Information

This information is automatically collected when you visit, use, or navigate through the platform. It does not reveal your personal identity (such as your name or contact information), but it may include:

• Information about the device and usage, such as IP address, browser and device characteristics.
• Operating system, language preferences, referring URLs.
• Device name, country, location, and other technical information.

This information is primarily used to maintain the security and functionality of the platform, as well as for internal analysis and reporting purposes.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or transfer of all or most of Link-Me's assets, or any of its affiliates (as defined below), or the portion related to the service, or in the event of a cessation of operations, bankruptcy, reorganization, or any similar proceeding. This will be done provided that the third party adheres to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our affiliates. Under this Privacy Policy, "affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Link-Me, whether through ownership or otherwise. Any information about you provided to these affiliates will be handled in accordance with the terms of this Privacy Policy.

Applicable Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia without regard to conflict of law principles. You agree to the exclusive jurisdiction of the courts in relation to any action or dispute arising between the parties under or in connection with this policy, except for individuals who may have rights to claim under the Privacy Shield Framework or the Swiss-U.S. Agreement.

The laws of the Kingdom of Saudi Arabia, excluding the conflict of laws rules, apply to this agreement and your use of the app. Your use of the app may also be subject to other local, national, or international laws.

Acceptance of Privacy Policy

By using the services of Link-Me or contacting us directly, you acknowledge your acceptance of this Privacy Policy. If you do not agree with this policy, you should refrain from using our site or services. Your continued use of the site or contact with us directly after any changes to this Privacy Policy, which do not significantly affect the use or disclosure of your personal information, will be considered acceptance of these changes.

Your Consent

We have updated our Privacy Policy to provide full transparency about the information collected when you visit our site and how it is used. By using our app, registering an account, or making a purchase, you agree to our Privacy Policy and are bound by its terms.

Links to Other Websites

This Privacy Policy only applies to Link-Me's services. The services may contain links to other websites that are not operated or controlled by Link-Me. We are not responsible for the content, accuracy, or views expressed on those websites, nor do we review or monitor them to ensure their accuracy or completeness.

When you use any link to navigate from our services to another website, our Privacy Policy no longer applies. Your browsing and interactions with any other site, including those with links on our platform, are subject to the rules and policies of that site. These external sites may use cookies or other methods to collect information about you.

Cookies
Link-Me uses cookies to identify the areas you visited on our website. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of the app, but they are not essential for using the app. However, without these cookies, some features, such as video playback, may be unavailable, or you may need to enter your login details every time you visit the app because we won't be able to remember your previous login.
You can disable the use of cookies through your web browser settings, but doing so may disable some site functions or cause them to not work properly. We do not store personal identification information in cookies.

Blocking and Disabling Cookies and Similar Technologies
Regardless of where you are located, you can set your browser to block cookies and similar technologies. However, this action may block our essential cookies and prevent the website from functioning properly, meaning you might not be able to fully use all its features and services.
You should also be aware that you may lose some saved information (such as login details or site preferences) if you block cookies in your browser. Different browsers offer different control options. Disabling a cookie or category of cookies does not delete it from the browser. You must do this manually through the browser settings. It’s recommended to visit your browser's help list for more information on how to delete cookies.

Payment Details
We are committed to storing credit card information or any other details related to payments provided to us with the highest degree of security and confidentiality.

Cancellation or Termination of Service
Link-Me reserves the right to terminate any user account in the following cases:

• If the user violates the terms of service.
• If the user uses the services in a manner that does not comply with the laws.
• If the user uses the service in a way that harms Link-Me, its system, or any of its partners.
  In these cases, no payments will be refunded, and Link-Me will not be held responsible for the actions of the violator.

Contract Duration and Subscriptions
Subscriptions:
Subscriptions allow users to receive a product continuously or regularly for a set period of time. Paid subscriptions start from the day the payment is received by the owner.
To maintain subscriptions, users must pay the required fees regularly. Delayed payments may result in service interruption.

Subscriptions via Apple ID
Users can subscribe using their Apple ID linked to their Apple App Store account through the procedures available in the app.
Subscriptions are renewed automatically for the same duration unless the user cancels them at least 24 hours before the current period ends.
Charges or payments for renewal are deducted within 24 hours before the end of the current period.
Subscriptions can be managed or canceled through the user's Apple App Store account settings.
In case of any conflict between these terms and other provisions, the terms here take precedence.

Ending a Subscription
Recurring subscriptions can be canceled at any time by sending a clear termination notice to the owner using the contact details provided in this document or, where available, through app settings.

Liability and Indemnity
Users in Australia:
Limitation of Liability:
Nothing in these terms excludes or limits any warranty, condition, or right that cannot be excluded or modified under the Competition and Consumer Act 2010 (Cth) or similar legislation.
To the maximum extent permitted by law, our liability to the user is limited, at the owner's discretion, to re-providing the services or paying the cost of providing the services again.

Children's Privacy
We collect information from children under the age of 13 to improve our services. If you are a parent or guardian and know that your child has provided us with personal data without your consent, please contact us. If we learn that we have collected personal data from a child under the age of 13 without parental consent, we take appropriate measures to remove that data from our servers.

Changes to Our Privacy Policy
We may change our services and policies, and we may need to make changes to this privacy policy to accurately reflect our services and policies. Unless the law requires otherwise, we will notify you (e.g., through our service) before making any changes to this privacy policy and give you the opportunity to review it before it takes effect. After that, if you continue using the service, you will be bound by the updated privacy policy. If you do not agree to this policy or any updated privacy policy, you may delete your account.

Third-Party Services
We may display, include, or make available content from third-party services (including data, information, apps, and other services) or provide links to third-party websites and services ("Third-Party Services").
You acknowledge and agree that Link-Me is not responsible for any third-party services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, morality, quality, or any other aspect.
Link-Me is not liable for any responsibility or obligation to you or any other person regarding any of these third-party services.
Third-party services and links to them are provided solely for your convenience, and you access and use them at your own risk and are subject to the terms and conditions of those third parties.

Information on the General Data Protection Regulation (GDPR)
We may collect and use information from you if you are located in the European Economic Area (EEA). In this section of the privacy policy, we will explain exactly how and why this data is collected, and how we keep this data protected from duplication or misuse.

What is GDPR?
The General Data Protection Regulation (GDPR) is an EU-wide privacy and data protection law that governs how companies protect the data of EU residents and enhances the control EU residents have over their personal data.
GDPR applies to any company operating globally, not just those based in or serving EU residents. The data of our customers is important regardless of their location, which is why we have implemented GDPR controls as a standard practice for all of our operations worldwide.

What is personal data?
Personal data is any information related to an identified or identifiable person. GDPR covers a wide range of information that can be used alone or combined with other information to identify a person. Personal data includes more than just a name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and race.

Data Protection Principles
These principles include requirements such as:

• Personal data must be processed fairly, lawfully, and transparently and should only be used in ways that individuals would expect.
• Personal data should only be collected for specific purposes and must be used only for those purposes. Organizations should specify the purpose for collecting personal data at the time of collection.
• Personal data should only be retained for as long as necessary to fulfill the purpose for which it was collected.
• Individuals covered by GDPR have the right to access their personal data. They can also request copies of their data, update it, delete it, restrict its processing, or transfer it to another organization.

Why is GDPR Important?
GDPR adds new requirements regarding how companies protect the personal data they collect and handle. It also raises the level of compliance through stricter enforcement and larger fines for violations. In addition to these facts, it is simply the right thing to do. At Link-me, we strongly believe that your data privacy is important, and we have already implemented strong security and privacy practices that exceed the requirements of this regulation.

Rights of Individuals to Access, Transfer, and Delete Data
We are committed to helping our customers meet the rights of data subjects under GDPR.
Link-me processes or stores all personal data through approved vendors who comply with DPA regulations.
We retain all conversations and personal data for up to 6 years unless your account is deleted. In such cases, we destroy all data according to our terms of service and privacy policy, but we do not retain it for more than 60 days.
We understand that if you are working with customers from the EU, you must be able to provide them with the ability to access, update, retrieve, and delete their data. We are here for you! We have set up a self-service model from the start and have always provided you access to your data and your clients’ data.
Our customer support team is here to answer any questions you may have regarding the use of our API.

For California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect, how we use it, the sources from which we collect it, and the third parties with whom we share this information, as explained above.
We are also required to provide information about the rights available to California residents under California state law. You can exercise the following rights:

• Right to Know and Access: You can submit a verifiable request for information regarding:
  • Categories of personal information we collect, use, or share.
  • The purposes for which we collect or use personal information.
  • The categories of sources from which we collect personal information.
  • Specific pieces of personal information we have collected about you.
• Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
• Right to Delete: You can submit a verifiable request to close your account, and we will delete the personal information we have collected about you.
• Right to Opt-Out of Selling Personal Data: You can ask the company that sells consumer personal data not to sell your personal data.
  If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
  We do not sell personal information of our users. For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to disclose the categories of personal information we collect, how we use it, the sources from which we collect it, and the third parties with whom we share this information, as outlined above.

CalOPPA Users' Rights:

• Right to Know and Access: You can submit a verifiable request for information regarding:
  • Categories of personal information we collect, use, or share.
  • The purposes for which we collect or use personal information.
  • The categories of sources from which we collect personal information.
  • Specific pieces of personal information we have collected about you.
• Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
• Right to Delete: You can submit a verifiable request to close your account, and we will delete the personal information we have collected about you.
• Right to Opt-Out of Selling Personal Data: You can request the company selling consumer personal data to refrain from selling your personal data.
  • If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
    We do not sell personal information of our users. For more information about these rights, please contact us.

    
    Contact Us
    Feel free to contact us if you have any questions.

    • By email: info@link-me.co